Download the Mark the Spot app Visit your smartphone application store to download AT&T Mark the Spot: iPhone or iPad; Android; Windows Phone; Blackberry; Use the AT&T Mark the Spot app to provide feedback on your network experience AT&T utilizes this feedback to better target network optimization and enhancements.
Jacks The Spot App
This app is only available on the App Store for iOS devices.
AT&T Mark the Spot is an application that allows AT&T to collect information on its customers network experiences and the performance of their devices and provide updates on enhancements to the AT&T network, addressing users Mark the Spot submissions
- Simplicity of operation
- Submit a report of call, data, or SMS problems
- Push notification support - Receive updates on network enhancements from AT&T for issues that customer has submitted (when these news items become available)
- Submit a real time report capturing local GPS coordinates at time and place of event, or
- Submit a report after the fact when a customer is not at the place where the event occurred
- Submit optional additional comments about an event
- View nearby and user searchable AT&T Wi-Fi locations, including driving directions
- Sign up to receive news on upcoming and completed network updates related to submitted Mark the Spot reports (when these news items become available)
AT&T is committed to providing its customers with the best network experience possible.
To view the End User License Agreement for AT&T Mark the Spot click here: www.wireless.att.com/learn/articles-resources/wireless-legal-features.jsp
We made some back-end changes to keep the app running smoothly. Thanks for letting us know where we can improve our network.
Mark The Spot App At&t
Service is BAD BIG ZERO 👎🏽
This app is not worth my time !!! I was told by one of your Representatives that this would fix my DROP CALLS and Improve My SERVICE .. it Did none of the above I’ve been a long time Customer with Cingular and once At&t took over I have had NOTHING but PROBLEMS. Half the time my New IPHONE X has DROP CALLS NO SERVICE ( Just so you know my Sweet Husband upgrade my IPhone) I my self would have never NEVER done this !!! Believe once I’m off this contact I will be go with METRO I was able to Use there service No Problem No Drop Calls clear calls. I even get Alerts from unrecognized phone numbers. My Sister got me on her plan for Emergency and when we had that BIG Storm we had No Electricity I was unable to use my At&t IPhone I Had NO Service NOTHING !!! When I was unable to call At&t and told them I was without service for 5 Days and they WOULD NOT even give me CREDIT I couldn’t ever make calls or a payment Due to AT& T service being DOWN !!!! They also Charged me a late Fee REALLY!!! At&t needs to Be More courteous and more helpful to their customers.
App is as bad as AT&Ts cell service!!
I downloaded this app at the recommendation of an AT&T rep. They promised it would help improve the increasingly terrible service in my area. I have made 20 complaints, using the GPS map built into the app, every day for 6+ months. The service only gets worse. I am reporting f having literally NO SERVICE in an area that their published coverage map claims provides top-notch service 3g/4g+ service. The app is a joke. When service is so poor, or totally nonexistent, the app promises to submit your report once service is restored. That is also a lie. The map inside the app is covered with hundreds of red pins in areas I have reported. It literally says the report was never made even though I get text messages claiming it was. Despite returning to areas with service, or getting on WiFi, the reports are still never made. This entire app is a waste of time, just like AT&T is a waste of money. Do yourself a favor...skip this app and leave AT&T. I never have any issues with my Verizon phone.
What this does.
Just got it after complaining about bad cell coverage at home. No service or one bar which won’t work. This app only collects poor or non service areas that you mark on the map. All carries out here have poor coverage and it was told by the rep that no complaints no fix. I’m tired of paying extra for my internet service to be able to use my phone. As soon as I leave my property a no service dead phone again. Now dropped calls. People call and complain it’s our only hope. I’m 40 miles north of Seattle or less. Businesses and I-5 have reception.
Mark My Spot
Mark The Spot App Download Windows 7
Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.
With Family Sharing set up, up to six family members can use this app.